Help for Members' Log-In/Registration

I forgot my password

Re-register using the "Membership Registration" page and set a new password.

I don't know my Member Number

Your Member Number is written on your membership card.
If your membership card is temporary, or you have lost your membership card, please contact kaiin-info@gla.or.jp with the following information.

  • Enquiry (A: Unknown 4-Digit Code, B: Unknown Member Number, C: Other)
  • Member Number (if known)
  • Address
  • Name
  • Date of Birth
  • Telephone
  • Reason (A: Lost B: Undelivered)

I don't know my 4-Digit Code

Please enter the 4-Digit Code written on the base of your membership card on the "Member Registration" page.

membership card

(1) Member Number (2) 4-Digit Code

If your membership card is temporary, or you have lost your membership card, please contact kaiin-info@gla.or.jp with the following information.

  • Inquiry (A: Unknown 4-Digit Code, B: Unknown Member Number, C: Other)
  • Member Number (if known)
  • Address
  • Name
  • Date of Birth
  • Telephone
  • Reason (A: Lost B: Undelivered)